Name: Hotel Audran
Address: 7, rue Audran, Paris, 75018
Rating: 8

Data Protection Policy

update date: 13/05/2025

Our philosophy and commitments

Hôtel Audran is committed to protecting your personal data and is committed to ensuring a high leveĺ of protection for your personal data in accordance with European Regulation 2016/679 and the French Data Protection Act́ n°78-17.

As such, you will find below our personal data protection policy explaining in particular what personal data we collect, how it is processed and on what basis, how it is stored and your personal rights. We invite you to read it.

Our Personal Data Protection Officer is available to answer any questions you may have. You can contact him at the following address: contact@hotelaudran.com

You can find the text of the applicable European Regulation here: https: //eur-lex.europa.eu/legal-content/FR/TXT/?uri=CELEX%3A32016R0679 or ask or refer to the regulatory authoritý (CNIL) via its website www.CNIL.fr.

This version of the personal data policy may be amended by us from time to time and you will be informed accordingly.

Data controller

Hôtel Audran is responsible for processing your personal data. Its contact details are given below: 7 rue Audran, 75018 Paris

Your personal data and how it is collected by Hôtel Audran

Your personal data may be collected during :

Your visit to our site,
Our exchanges,
Our canvassing activities,
The formation or performance of our contracts.

We do not collect any data that is not necessary for the purposé of processing mentioned at the time of collection or data prohibited by law or regulation.

The collection of certain data may be mandatory or optional and you are informed of the mandatory information. Your personal data may be collected by third-party service providers or partners, who undertake to complý with European and national regulations on personal data.

Our policy is not to transfer your data outside the European Union; if, by way of exception, we do so, such transfer may only be made to a country or organisation covered by an adequacy decision (art.45 RGPD) or providing adequate safeguards (art.46 RGPD).

We do not make any automated decisions.

We may collect the following personal data:

Personal details, identitý, contact details, images, etc

Personal data

Professional data

Personal data of an economic and financial nature

Connection data

Unique national identification number

Health data

Criminal convictions or offences

How we process your personal data

We process your personal data by inserting it into our databases; it is stored, kept and, if necessary, rectified, deleted, archived, anonymised or pseudonymised.they are stored, kept and, if necessary, rectified, deleted, archived, anonymised or pseudonymised, or transferred to trusted third parties.

We may process your personal data for the following purposes or for purposes specified to you at the time of collection:

Informing you about our commercial (products, services, etc.) and promotional offers - Communicating with you

We may use your personal data for commercial prospecting purposes, and in particular in order to send you information about our products/services, our commercial and promotional offers, quotations and other pré-contractual documents, our news by e-mail, post or telephone. -

Fulfilment of your current contracts and customer care

We use your personal data to ensure the performance of current contracts in accordance with your requests. We may also send you information about your order or your current contracts, their performance, your invoices and contractual documents, advice, the performance of our guarantees where applicable and our legal obligations. we also use your personal data to manage our customer relations, your requests or complaints, any disputes and to track your customer history.

Improving the use of our services and improving our offers

We process your personal data to enable you to make the best possible use of our services, to improve our offers and products/services, and to track your user experience, carry out satisfaction surveys, polls and anonymous statistics.

Your payments

Your bank details may be collected either directly by us or by a dedicated and selected service provider, which guarantees full confidentialitý of your bank details and these details are only kept for the time necessary for the duration of the contractual relationship or within the legal limits.

Protection against fraudulent initiatives

The personal data collected may be used to combat fraud, particularly in relation to payments or direct debits made. In this respect, our payment securitý service providers may be made recipients of this data.

Ensuring compliance with the law and court rulings

Your data may be used to:

Respond to a request from an administrative or judicial authoritý, a representative of the law, a court officer or comply with a court ruling ;
To ensure compliance with our general terms and conditions of sale/service ;
Protect our rights and/or obtain compensation for any damage we may suffer or limit the consequences thereof;
To prevent any action contrary to the laws in force, in particular in the context of fraud prevention.

We may also process your personal data for the following purposes:

Commercial relations

Sending marketing campaigns by email, post or telephone (including via a service provider)

Various

Electronic signature

Internet

Create and manage your user account

Cookie management

- Performance cookies - (used to establish anonymous statistics and traffic levels on the site) and tracking and personalisation cookies, which collect information about your use of the site and enable us to tailor our offers to you,

- Third-party cookies - to target advertising likely to be of interest to you according to your detected centres of interest(the issuing and processing of these cookies are governed by the policy applied by third parties and not by the policy of Hôtel Audran),

- Analytical cookies - enabling us to understand and analyse your browsing on our site.

The basis for processing your personal data

In accordance with the regulations, the processing of your personal data by us is justified if it is based on one of the following grounds:

Your consent to the processing of your data by us: you agree to the processing of your personal data by express consent. You may withdraw this consent at any time by contacting our hotel; or
The existence of a contract between you and us: the processing of data is justified by the need to perform the contract; or
Our legitimate interest in processing your personal data, provided that this proportionate interest respects your fundamental rights and privacy; or
The law or regulations in force where these require us to process and retain your personal data.

How we store your personal data and for how long

We manage your personal data in three phases:

An active phase in which the data is kept for the time indicated below in an "active" database: your personal data is then only accessible to those people who have an operational need to access it in order to carry out the authorised processing
An archiving phase (for an additional period of time to the storage period in the "active" database) when justified by a legitimate reason: your personal data is then archived with restricted access and for a limited period of time.
A deletion or anonymisation phase: at the end of the additional archiving period within the time limits below, your personal data is deleted or anonymised (so that it can no longer be used to identify you personally).

Your personal data is kept for the time necessary to process it, our customer relations where applicable and the performance of contracts and within the limits specifically ewe may keep your personal data in an archive for the purposes of keeping accounting, tax or evidential documents for as long as the applicable regulations require.

Withdrawal of your consent to the collection or processing of your personal data

Your consent to the collection of your personal data may be withdrawn by writing to our DPO by email or by post to the addresses given at the top of this page, stating your surname, first name, email address and the precise nature and purpose of your request for withdrawal.

You can also send us any comments about your personal data to Hôtel Audran, 7 rue Audran 75018 Paris

Exercising your rights regarding your personal data

You have :

A right of access, which allows you to obtain:

Confirmation that data concerning you is or is not being processed;
Communication of a copy of all personal data held by the data controller.
A right to request the portabilitý of certain data: this allows you to retrieve your personal data in a structured, commonly used and machine-readable format.
A right to object: this allows you to no longer be the subject of commercial prospecting by us or our partners, or, for reasons relating to your particular situation, to stop the processing of your data for the purposes of research and development, the fight against fraud and prevention.
A right of rectification: this allows you to have information about you rectified if it is out of date or incorrect. It also allows you to complete incomplete information about yourself.
A right to erasure: this allows you to have your personal data erased, subject to the legal retention periods. This right may apply in particular if your data is no longer required for processing.
A right of limitation: This allows you to limit the processing of your data in the following cases:

In the event of unlawful use of your data;
If you dispute the accuracy of your data;
If you need the data to establish, exercise or defend your rights.

Your data will no longer be actively processed and cannot be modified while this right is being exercised.

A right to human intervention: data controllers may use automated decision-making to take out or manage your contract. In this case, you may ask the Data Protection Officer what weré the determining criteria for the decision

You can exercise these rights by e-mail to the attention of DPO: contact@hotelaudran.com or by letter to the following address: 7 Rue Audran 75018 Paris indicating your surname, first name, address and e-mail address (if applicable your customer references) as well as the subject of your request in clear and legible terms. Hôtel Audran undertakes to respond to your verified request within one month of receipt.

In the event of difficultý, you may contact our personal data protection delegate directly by email: contact@hotelaudran.com or refer the matter to the Commission Nationale de l'Informatique et des Libertés (CNIL).

Our subcontractors and partners

Hôtel Audran may pass on your personal data to subcontractors carrying out services involving the processing of your data and in compliance with the purposes set out herein.rer à vos données personnelles le même niveau de confidentialité́ que Hôtel Audran et se sont engagés à être en parfaite conformité́ avec la réglementation sur les données personnelles, notamment avec le RGPD.

We do not trade in your personal data; if you would like to find out more and specifically know the identitý of the service providers or partners to whom your personal data has beeń transmitted, you can contact our DPO at the following address: contact@hotelaudran.com.

The service providers or partners likely to have access to your personal data may include:

Service providers likely to manage outsourced services for the performance of our services and contracts,
Service providers who help us to improve our services, analyse data and optimise our offers, and carry out surveys and statistics,
Statutory auditors, chartered accountants, consultants, lawyers, audit firms, IT and facilities management service providers, security service providerś,
Investors and buyers.

We may also be required to transmit your personal data to the French authorities, administrations and courts, particularly in the context of legal proceedings or legal formalities requiring such communication.